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From today, you decide where your data is stored.
Until now, all backups were stored in Europe - Dublin, specifically. It worked fine, but we heard you: some teams need their data closer to home, others have compliance requirements that make European storage a non-starter, and some just want the assurance of knowing exactly where their backups sit.
So we built it.
Choose Your Region
When you add your first app, you'll be asked to choose a data location. Pick the one that fits your team, your compliance requirements, or your geography:
- 🇦🇺 Oceania - Sydney, Australia
- 🇨🇦 Canada - Montreal
- 🇸🇬 Asia - Singapore
- 🇮🇪 Europe - Dublin, Ireland
- 🇩🇪 Germany - Frankfurt
- 🇧🇷 Latin America - São Paulo, Brazil
- 🇮🇱 Israel - Tel Aviv
- 🇬🇧 United Kingdom - London
- 🇺🇸 United States - North Virginia
Your choice applies to your entire account: Every app you back up will be stored in the same location. You only make this decision once.
Why Data Residency Matters, and Why Your Compliance Team Is Asking About It
We hear this a lot from customers: "We'd love to use ProBackup, but our legal team needs to know where the data lives." It's not bureaucracy for the sake of it. The regulations driving these conversations are real, and in several countries they're getting stricter.
Here's a quick overview of what's in play across some of our most common customer regions:
🇬🇧 United Kingdom: UK GDPR & Data Protection Act 2018
After Brexit, the UK kept its own version of the EU's GDPR framework. The UK GDPR - together with the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations - defines the modern rules of engagement for businesses that use data of UK residents (source: Usercentrics). While the law doesn't mandate that data never leave the country, transfers outside the UK require mechanisms like Standard Contractual Clauses, Binding Corporate Rules, or adequacy decisions to ensure equivalent protection (source: eSignGlobal). For many organisations, especially in financial services and the public sector, keeping data in the UK outright is simply the cleaner compliance path. With our London region, that's now a one-click decision.
🇦🇺 Australia: Privacy Act 1988 & Australian Privacy Principles
Australia's data framework is built around the Australian Privacy Principles (APPs), which govern how personal information is collected, stored, and transferred. In the case of health data, stringent data sovereignty and residency requirements are in place - data related to health records and all associated information, including backups, must never be processed, stored, transmitted, or managed outside Australia (source: InCountry). Beyond healthcare, the Security of Critical Infrastructure Act 2018 introduced mandatory compliance frameworks for critical infrastructure sectors, with data storage and processing identified as a priority area. Macquariedatacentres Australian customers - particularly in regulated industries - regularly tell us that local storage isn't optional for them. Our Sydney region solves that.
🇩🇪 Germany: BDSG & GoBD
Germany goes further than most EU countries. On top of the GDPR, Germany's BDSG utilises national "opening clauses" to add layers of complexity, and the GoBD introduces strict immutability requirements for electronic records - meaning Germany demands a level of digital sovereignty that goes beyond simple data protection. German businesses must also notify when transferring data outside of the country (source: Captaincompliance), making local storage the default preference for many. Our Frankfurt region was built with exactly this customer in mind.
The Bigger Picture
The broader trend is clear: data residency requirements are tightening globally. Research by the United Nations found that 130 countries now have data privacy laws (source: Computer Weekly), and that number keeps growing. What was once a concern mainly for large enterprises is now a question that teams of every size are fielding from their legal and compliance stakeholders.
Data residency is one of the first questions serious compliance teams ask when evaluating a backup solution. With nine regions across six continents, ProBackup now covers the vast majority of those requirements out of the box — and we think that puts us firmly in the conversation as the most complete cloud backup and restore solution available for SaaS teams.
A Few Things Worth Knowing
This setting is permanent. Once chosen, it can't be changed - so take a moment to pick the right region for your team. And for existing customers: your data stays in Dublin. We can't migrate existing backups, but if you have questions about what that means for your account, just reach out.
No pricing change, no new plan required - this is available to all customers starting today.
Start backing up your SaaS today 👉 https://app.probackup.io/onboarding
The legal summaries above are intended as a general overview to help you start the conversation internally, not as legal advice. We always recommend checking with your own legal or compliance team for requirements specific to your organisation and industry.
