Jira backs up its servers. ProBackup protects your work.
Daily snapshots of your projects, issues, comments and attachments. Go back to any day and restore what went wrong.
No credit card required. 3-minute setup.
ProBackup for Jira is a SaaS backup service that takes an automated snapshot of your Jira projects, issues, comments, attachments and custom field values every 24 hours, stores it encrypted in the AWS region you choose, and restores issues back into Jira with one click. Automations, assets and configurations are not covered. Available since September 2022.
Step by step: how to back up Jira
Doesn't Jira back up my data?
Atlassian keeps its own servers safe, but Jira has no trash for deleted issues, and Atlassian's backups can't bring a single one back.
A deleted issue
-
- With ProBackup: Stays in your backup for your plan's history. You restore it yourself, as a new issue with its sub-tasks, comments and attachments.
A bulk delete
-
- With ProBackup: The weekly deletion report lists what was deleted. Restore each issue from the day before, as a new copy.
A deleted project
-
- With ProBackup: Stays in your backup for your plan's history. Restore it as a new project with its issues.
A full copy
-
- With ProBackup: Automatic every 24 hours, browsable by day, Excel export, Google Drive sync.
Use Jira's trash for a project deleted this month. Use ProBackup for single issues and anything older.
Everything you need to protect Jira
- Projects, issues, comments, attachments and custom field values
- Boards, sprints, components and users to browse
- Date picker, project by project
- Earlier versions of an issue
- Issues with their sub-tasks, comments and attachments; whole projects with their issues
- Nothing existing is overwritten
- Email when a project has dropped out of your backup; weekly deletion report
- Global search across every project; Google Drive sync
Compare
How ProBackup compares to other Jira backup tools
Revyz also backs up Jira's configuration, Service Management and Assets, and can revert issues in place. ProBackup lets you browse every project and issue by day, restores issues and whole projects as new copies, and costs less on the Atlassian Marketplace. The comparison lists Revyz's own sources, with the date we checked.
Buy ProBackup for Jira on the Atlassian Marketplace
Atlassian sells Jira apps on the Atlassian Marketplace, so that is where you subscribe to ProBackup for Jira. You start with a free trial, then pay by the number of users instead of by storage.
From $2.80
per month for a team of 10 users on Standard, billed monthly
Priced by team size, from 10 users
See plans on the Atlassian Marketplace-
Standard
$2.80 per month for 10 users
Daily backups and granular restore of your Jira data.
-
Advanced
$3.90 per month for 10 users
Everything in Standard, plus Single Sign-On (SSO), unlimited guests and bulk download of files.
Frequently asked questions
Can't find your answer here? Our help center covers setup, restores and billing for every app.
Visit the help centerWhat Jira data is backed up?
The following data types are backed up: Projects, issues, files, comments, custom fields, components, boards and sprints. Due to API limitations we cannot back up automations, assets and configurations.
How does restore work for Jira?
Issues and projects are restored as new copies; nothing existing is overwritten. An issue comes back with its sub-tasks, comments and attachments, and with its status and custom field values where Jira accepts them. A project comes back as a new project with its issues. Custom fields, boards, sprints, components and users can be browsed but not restored.
Can I restore a Jira issue that was deleted?
Yes, as long as it was in a ProBackup snapshot before it was deleted. Jira has no trash for deleted issues, but your backup keeps it for your plan's history. It comes back as a new issue with its sub-tasks, comments and attachments.
Which Jira data can't be restored?
Custom field definitions, boards, sprints, components and users are backed up so you can browse them, but they aren't restored. Automations, assets and configuration aren't backed up.
How safe is my data?
The backups and the access tokens are secured with the Advanced Encryption Standard (AES) using a 256-bit encryption key. Applying the best practices of encryption methods, we use a different initialisation vector for every record, meaning it is virtually impossible to extract the data via reverse engineering.
Do I need a license for each team member?
For Jira, the price follows your team size. ProBackup for Jira is sold only on the Atlassian Marketplace, priced by the number of users (from 10), on a Standard or Advanced plan. That subscription covers Jira; the ProBackup plans on our pricing page, priced by storage, cover the other apps.
Can I build this myself?
You can. With an AI coding tool, a script that exports your data every night is a weekend project. The hard part comes after that: keeping it working when the app's API changes, storing the copies encrypted and away from the app, noticing when a run quietly misses data, and restoring, which means rebuilding records with their comments, files and links in the right place without overwriting today's work. ProBackup does that for 20+ apps. It keeps a version of every record each day it changes, emails you when a backup stops running, checks the APIs of its largest integrations against known-good responses every week, is SOC 2 Type II audited, and lets you browse any day and restore it.
Related posts
-
SaaS recycle bins: why they won't save you (and what will)
SaaS recycle bins fail in real data loss scenarios. Learn where Asana, ClickUp, monday.com, Notion, HubSpot and Trello trash features fall short, and what to use instead.
-
Version history and trash retention in Asana, ClickUp, monday.com, Trello, HubSpot, Airtable, Notion and Jira (per plan, 2026)
One dated reference table of trash windows and version-history windows for eight SaaS apps, by plan, each fact linked to the vendor's own documentation and set against ProBackup's retention (6 months up to 4 years).
-
Why backups matter for SOC 2 and ISO 27001 compliance
What SOC 2 and ISO 27001 actually require of SaaS backups in 2026: the criteria and Annex A controls that apply (A1.2, A1.3, 8.13, 5.23), what your SaaS vendor's contract says about backup, and the four pieces of evidence auditors ask for.
Try ProBackup free for 7 days
Daily snapshots and granular restore for your issues and files. Set up in 3 minutes, no credit card required.
No credit card required · Cancel anytime